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Investor FAQs


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General Questions

In what state is UPS incorporated and how long has it been in business?
UPS is incorporated in Delaware and has been in business since 1907.

Where is UPS headquartered?
55 Glenlake Parkway, N.E.
Atlanta, Georgia 30328
Telephone: 404-828-6000
Fax: 404-828-6440

What is UPS's fiscal year?
UPS's fiscal year is the same as the calendar year, ending on December 31.

On what stock exchange is UPS stock traded?
UPS Class B common stock is traded on the New York Stock Exchange under the symbol "UPS". UPS Class A shares are not publicly traded.

What is the difference between Class A shares and Class B shares?
The difference between A shares and B shares is the voting rights. Class A shares have 10 votes per share, and Class B shares have one vote per share. Class A shares are held by UPS employees and retirees; they are not publicly traded.

What percent of outstanding shares are Class A versus Class B?
As of December 2013, about 23% of UPS's outstanding shares were Class A, and 77% were Class B.

When did UPS have its Initial Public Offering?
On November 10, 1999, UPS offered 109,400,000 shares on the NYSE. The Initial Public Offering stock price was $50.

What is UPS's dividend policy?
The UPS Board of Directors periodically reviews the company's cash position and future needs for cash. These needs would include reinvestment in the business, share repurchase, debt repayment, acquisitions and dividend payment. The Board has typically declared quarterly dividends on UPS common stock.

What are the CUSIP numbers for UPS Class A and Class B stock?
The CUSIP for UPS Class A shares is 91131220, and for Class B shares it is 911312106.

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Shareowner Account Information

Who is UPS's transfer agent?
UPS's transfer agent is Computershare.

How can I contact the UPS Transfer Agent?
Computershares' web address is www.computershare.com/ups. The dedicated toll free number for shareowner services is 888-663-8325. If you are calling from outside the U.S., the telephone number is 201-680-6612. Hearing-impaired assistance for a U.S. caller is available through 800-231-5469. Hearing-impaired assistance for a caller outside the U.S. is available through 201-680-6610.

By Mail or UPS Next Day Air:

UPS
c/o Computershare
250 Royall St.
Canton, MA 30169

Or

UPS
c/o Computershare
P.O. Box 30169
College Station, TX, 77842-3169

How do I obtain a PIN number to access my account information?
Contact Computershare at 800-758-4674 for Class B shareowners or 888-663-8325 for Class A shareowners.

The website address for Computershare is www.computershare.com/ups.

How do I access my UPS account electronically?
Class B shareowners: www.computershare.com/ups

Class A shareowners: www.computershare.com/ups

How do I transfer common stock?
You can learn more about transferring UPS Class A common stock by visiting the Computershares' website at : www.computershare.com/ups if you are transferring Class A shares or : www.computershare.com/ups if you are transferring Class B shares.

Can I obtain shareowner materials electronically – including voting my proxy online?
Yes. To receive shareowner information electronically, go to www.icsdelivery.com/ups and follow the instructions.

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Dividend Reinvestment and Direct Purchase Plans

Does UPS offer a Dividend Reinvestment Plan (DRIP) for Class B shares?
UPS offers a Dividend Reinvestment Plan for Class B shareowners, administered by our transfer agent, Computershare. You may enroll in the plan online by accessing your account at www.computershare.com/ups.

Does UPS offer a Dividend Reinvestment Plan (DRIP) for Class A shares?
Owners of Class A shares may reinvest dividends to purchase additional shares of Class A common stock. You may enroll in the plan online by accessing your account at www.computershare.com/ups.

Does UPS offer a plan for purchasing and/or selling shares without the necessity of going through a broker?
Yes. A direct stock purchase program is offered through our transfer agent, Computershare. To make an initial purchase of Class B shares go to www.computershare.com/investor and go to “Buy stock direct-search and enroll in available plans”. Follow the instructions provided to search for Investment Plans and access the Enrollment Wizard.

If you already own Class B shares, you can enroll in the plan online by accessing your account through www.computershare.com/investor. Or, you may call 800-758-4674.

In selling Class A shares through UPS Direct Transaction Program (DTP), how is the sales price calculated?
In most cases, the price per share that you receive will equal the average of the NYSE high, low, and 4:00 pm closing prices of the UPS Class B shares on the day you place your order. This is called the "Average Price".

On days when more shares are being sold than purchased, and where the additional shares are sold on the NYSE, the price per share that you receive will equal the Average Price (described above), averaged with the actual prices at which shares are sold on the NYSE on the day after you place the order. The averages used in the above calculation will be volume weighted.

The price per share that you receive will probably be different from the price of the UPS Class B shares at the moment in time when you place your order.

The price per share that sellers receive on a given day may be different from the price per share that buyers pay for their shares on that day.

In buying Class A shares through the Direct Transaction Program, how is the purchase price determined?
In most cases, the price per share that you pay will equal the average of the NYSE high, low and 4:00pm closing prices of the UPS Class B shares on the day that you place the order. This is called the "Average Price".

The price per share that you pay will probably be different from the price of the UPS Class B shares at the moment in time when you place your order.

The price per share that buyers pay on a given day may be different from the price per share that sellers receive for their shares on that day.


Can I buy or sell Class B shares through the Direct Transaction Program?
No. However, you may buy and sell Class B shares through the Computershare Direct Stock Purchase and Dividend Reinvestment Plan. Computershare will execute your order at the market price.

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Share Information

How can I find the closing price for UPS stock on a date in the past?
You can find historical price information by clicking here.

How do I replace a lost certificate?
Contact our transfer agent, Computershare at 800-758-4674. Typically, a stop transfer will be first placed on the lost stock certificate. Then, a surety bond affidavit is sent to you to complete and return.

There are fees (generally 3% of the current market value of the lost certificate and a processing fee) to process the transaction.

How do I designate beneficiaries to receive my stock upon my death?
Under normal circumstances, stock assets held in individual accounts become part of one's estate. In most cases, there are no designated beneficiaries (exceptions are trusts with predetermined trustees). For further information, contact UPS Investor Services at 800-877-1503.

What happens to stock registered in two people's names (for example, spouses) upon the death of one?
In the event of the death of one shareowner of a joint account, the stock can be transferred (without any tax implication) to the surviving owner. The only paperwork required is proof of death (death certificate) and a transfer form which can be obtained from Computershare.

As with any estate and long-term planning however, you should consult a CPA or a tax planner to make sure this is a viable solution for you. For further information, contact UPS Investor Services at 800-877-1503.

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